Terms of service

TERMS OF SERVICE — WESTERN WILLOW

OVERVIEW

This website is operated by Western Willow (“we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to Western Willow. Western Willow offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree, you may not access the site or use any services.

We reserve the right to update or change these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., who provide the e-commerce platform enabling us to sell our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products or services for any unlawful purpose or violate any laws in your jurisdiction.

You must not transmit any viruses, worms, or destructive code.

A breach of these Terms may result in immediate termination of your access to our Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You understand that your content (excluding payment details) may be transferred unencrypted over networks. Payment information is always encrypted.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without written permission.

SECTION 3 — ACCURACY OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only.

We may update content at any time without obligation to do so.

SECTION 4 — MODIFICATIONS TO SERVICE AND PRICES

Prices are subject to change without notice.

We reserve the right to modify or discontinue any part of the Service at any time without liability.

SECTION 5 — PRODUCTS OR SERVICES

Certain products may be available exclusively online and in limited quantities.

We reserve the right to limit sales, quantities, or discontinue products at any time.

We make every effort to display product colours accurately, but cannot guarantee your screen will reflect exact colours.

All product descriptions and pricing are subject to change without notice.

We do not guarantee that products will meet expectations.

SECTION 6 — ORDERS AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

We may limit or cancel quantities purchased per person, household, or order.

You agree to provide accurate and current account and purchase information.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools which we do not control.

These are provided “as is” without warranties or responsibility.

SECTION 8 — THIRD-PARTY LINKS

We are not responsible for third-party websites or services linked through our site.

Please review their policies before engaging with them.

SECTION 9 — USER COMMENTS

You agree that we may use any comments or submissions you send us without restriction.

You are responsible for ensuring your submissions do not violate any third-party rights or contain harmful content.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 — ERRORS AND OMISSIONS

We reserve the right to correct errors or inaccuracies and to cancel orders if information is incorrect.

SECTION 12 — PROHIBITED USES

You may not use the site or its content for unlawful purposes, to violate laws, or to distribute harmful code or content.

We reserve the right to terminate service for violations.

SECTION 13 — LIABILITY

We do not guarantee uninterrupted or error-free service.

All products and services are provided “as is” without warranties.

Western Willow shall not be liable for any damages arising from use of the Service or products, to the fullest extent permitted by law.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless Western Willow from any claims arising from your breach of these Terms.

SECTION 15 — SEVERABILITY

If any part of these Terms is found unenforceable, the remaining provisions will still apply.

SECTION 16 — TERMINATION

We may terminate access to our Services at any time for breach of these Terms.

You may stop using our Services at any time.

SECTION 17 — ENTIRE AGREEMENT

These Terms constitute the full agreement between you and Western Willow regarding use of the Service.

SECTION 18 — GOVERNING LAW

These Terms are governed by the laws of England and Wales.

SECTION 19 — CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site means acceptance of any changes.